How do I reactivate my Lightbug devices
If you have deactivated your device (cancelled your subscription), you can reactivate it at any time from the Lightbug App, just follow the simple steps below:
- Open the Lightbug App or go to the Web Portal (https://lightbug.cloud/)
- Go to 'Settings', then to the 'Data Plan' page
- In the 'Devices' section, find the tracker you would like to reactivate, and click 'activate'
- The pop up box will show you a selection of billing plans that you can pick from. Select a plan for the device.
For an overview of the available plan tiers, see Plans.
(https://account.lightbug.cloud/) Your device is now reactivated and ready to use!
If you want to update the settings, we recommend referring to our User Manual (https://lightbug.io/user_manual.pdf).
Still need assistance, please reach out to us (https://lightbug.io/contact/).